Refunds & Returns

Refunds and Returns

We accept returns on item(s), within 30 days, that are unused and in the same condition that you received it. It must also be in its original packaging.

We do not accept the following returns:

  • For hygiene reasons, we cannot accept returns of used cosmetics, makeup or beauty accessories.
  • Items bought on sale cannot be refunded.

Unfortunately, we are unable to refund your original shipping charges.


We do not accept exchanges as items may sell out while the requested exchange is returned and processed.

There are missing/damaged items in my order:

Please contact us , and we’ll investigate straight away!